HOW TO REGISTER WITH CHECK PAYMENT BY MAIL/EMAIL
1) READ THE CANCELLATION POLICY
Verifying license numbers, printing certificates on linen paper and processing course materials cannot be undone; thus, the non-refundable administrative processing fee is applied to all cancellations.
2) CONTACT US:
Notify us by phone, EMAIL firstname.lastname@example.org or send us a message in the CONTACT PAGE to check if there are seats open!
You must call us to ensure seat availability and to ensure a seat is saved for you. If you do not notify us, seats may not be available when your mail arrives.
US Postal Service mail is slow, mail has gotten lost and mail has reached us tattered or with writings that it was delivered somewhere else. When you mail the payment, please notify us.
3) CLICK & FILL OUT REGISTRATION FORM OF CHOICE BELOW.
Note: No need to fill out any of the forms below if you are paying online with a credit card. Just go to the Register Online page with your credit card.
The form can be emailed to email@example.com in case your facility's billing department needs to process the payment separately.
Complete the form as accurately as possible. MDS/RAI Advisor is not responsible for a training package replacement or Certificate of Completion replacement if the mailing address YOU provide during registration is INCORRECT or NOT VALID.
The form requires each attendee to have their own individual email. One person will be assigned to their own email as an identifier. DO NOT USE one email for multiple people. (For example, if one email is used for 3 attendees, only one attendee will be registered 3 times. Basically, the other attendees' information will disappear.) So if you are registering a whole team from your facility, please get each of their emails.
(Please use desktop Adobe for best format)
PDPM COURSE REGISTRATION FORM
4) MAIL REGISTRATION FORM & payment to our business mailing address:
1450 2nd St #117
Santa Monica, CA 90401
Do NOT mail anything to the event location. Event location is not always at our business address. Please do not send us your credit card information. We cannot process it for you. If you have a credit card, you can use it to register online on your own instead of mailing it to us.
5) BUSINESS/CASHIER'S CHECK OR MONEY ORDER PAYABLE TO:
ONLY Money Order, Cashier's Check or Facility Business Checks are accepted. No personal checks accepted.
If payment does not arrive by mail 10 calendar days before training, attendee needs to provide payment ASAP. Otherwise, seat may be given away to those on waiting list who are ready to pay using a credit card for the seat.
Bounced business or corporate check: A $30 bounced check fee will be billed to the facility and total course fee is due before finalizing seat of attendee in class with proper payment. Otherwise, registered attendee whose corporate check has bounced will be removed from roster. See policy here.
6) CHECK YOUR EMAIL FOR CONFIRMATION.
BUSINESS/CASHIER'S CHECK OR MONEY ORDER PAYMENT:
MDS/RAI ADVISOR will send a paid invoice to the email you provided. If you do not hear from us 5 days after you have mailed the registration form/payment, please call us.
CREDIT CARD PAYMENT:
MDS/RAI ADVISOR will send an automatic email confirming class registration with important details about the course within seconds. A receipt from Stripe will be sent within 24 hours. If you do not receive the automatic email or receipt from Stripe within the above time frame to a maximum of 14 days, please call us.
Office Hours: Mon-Fri: 9am-5pm
(Leave a message after hours, during holidays, during weekends or on scheduled training days and we will return your call.)
Office phone: 1-323-574-3439
Available for text messages- rates may apply per your phone service. Text for training event questions only. Office # not available for MDS coding questions.