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MDS CONSULTANT SERVICES

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MDS CODING HELP HOTLINE

PHONE CONSULT APPOINTMENT

NEED MDS CODING QUESTIONS ANSWERED?

Q&A assistance by phone is a 10 to 15-minute MDS consultation service. 

 

- Ask an MDS-related question to MDS/RAI ADVISOR with an online payment of $24.99 for a 10 to 15-minute session.  Please include a thorough, detailed scenario with your question so that the best answer can be given within the time frame.  

Choose time of appointment at least 1 hour from the time you are sending in your question.  This will provide ample time to provide you specific RAI manual page numbers as reference to support answers to your questions, if applicable.

Type your question on the online appointment form as detailed as possible (i.e., DC or admit dates if they apply).  

If you prefer to get a response in writing instead of a phone call, simply say so when you book the phone consultation.

We got answers... from Section A through Z!

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​​​​​​​​PHONE CONSULT APPOINTMENT CANCELLATION & REFUND POLICY
 
Full refund is provided for the following:

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1).  Any cancelled phone-consultation appointment 10 minutes before the appointment.  Example:  Your appointment is 1:00pm of September 01.  You must cancel by 12:49pm of September 01 in order to get a full refund.

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2).  Dissatisfaction with phone consult service provided.  If the client is not satisfied with the service, the refund request must be within 24 hours of the appointment.  Refund requests after 24 hours of the appointment will not be processed. 

 

Timely request for refund is processed within 1 to 3 business days and a credit will automatically be applied to your credit card or original method of payment within 1 to 14 days.

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​Contact us for facility assistance or questions regarding any type of consultation services listed on this page:  

 

(323) 574-3439

Leave a message after hours, during holidays, weekends or on scheduled training days and we will return your call.

 

Email:  info@mdsadvisor.org

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Office Building

 FACILITY MDS CONSULTANT SERVICES

Currently not open for new contracts. 

Below are the services usually provided.

Led by a 30+ Year MDS Expert

 ON-SITE 

MDS-related courses can be held in your facility, remote or live stream.

Led by a 30+ Year MDS Expert

EVALUATION

A one-time consultation to evaluate the MDS process of your facility is an available option.

Led by a 30+ Year MDS Expert

YOUR SCHEDULE 

Whether your team prefers quarterly reviews versus annual reviews, it's your call.

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Led by a 30+ Year MDS Expert

SPECIFIC NEEDS

Specialized training based on specific, focused needs of the facility can be arranged. Example:  Competency trainings.

Led by a 30+ Year MDS Expert

CODING QUESTIONS

Q&A* assistance by phone:  

*Q&A assistance by phone is a consultation service specified in the facility contract.  (Callers not associated with the facility contract can be provided Q&A assistance if PHONE CONSULT SERVICES is booked online for a 10 to 15-minute "MDS Coding Help Hotline".  Service explained above.  Unfortunately, we no longer provide free MDS coding advice.)

Led by a 30+ Year MDS Expert

BENEFITS

- Strategize to improve 5-STAR Rating.

- Optimize accurate PPS reimbursement.

- Improve nursing and other IDT documentation.

- Stay updated with MDS changes from CMS.

- Have resource and support.

- Show some love for your staff:  CA BRN & BVN-PT approved CE contact hours for RNs & LVNs in your facility.

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Copyright © 2015-2026

MDS/RAI ADVISOR

2600 W. Olive Ave, 5th Floor

Burbank, CA  91505​

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     (323) 574-3439    

 info@mdsadvisor.org

 

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