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Open Mon-Fri: 9am-5pm 

Leave a message after hours, during holidays, during weekends or on scheduled training days and we will return your call.

 

Office: 1-323-574-3439 (Customer Service)

Available for text messages- rates may apply per your phone service.  Text regarding training questions only. DO NOT TEXT MDS coding questions please.​

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Q&A assistance by phone is a consultation service specified in a facility contract or a 10 to15-minute phone consult service.  Unfortunately, callers not associated with a facility contract or phone consult service cannot be provided Q&A assistance, i.e., how to code the MDS.  We are no longer able to provide free MDS coding advice.  Previous attendees may email their coding questions and may be answered depending on the availability of the MDS consultant who is under no obligation to provide advice.

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"Tell me and I will forget, show me and I will remember, involve me and I will understand"-  ancient Chinese proverb

 

 

 

(Updated 09/01/2024)